What Your Privacy Policy Covers
This Privacy Policy applies to details we receive when you open an account, complete phone verification, sign in, browse the lobby or request wallet activity. It covers contact details, account identifiers, device and connection records, support messages, transaction references and choices made with DANA, OVO, GoPay,
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QRIS, virtual account or bank transfer. We use these records to provide account access, check wallet status, protect the account and respond to requests, rather than collecting unrelated details. We may retain records for the period needed for these purposes or for a lawful business requirement.
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Access depends on local law, and the policy may apply differently when a service is unavailable in your region. If a payment record involves BCA, BRI, Mandiri or BNI, we keep the reference needed to match your account request without treating the bank name as permission
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to use unrelated data.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.